Before There Was Amazon, There Was Sears
The last remaining Sears store in the Dallas/Fort Worth area — located at Town East Mall in Mesquite — closes in April. The first Sears store in Dallas was in Oak Cliff. Sears, Roebuck and Co. is nearly 130 years old. It started as a mail-order company in Illinois in 1892, and the Sears headquarters and…
Sears: A Case Study in Business Failure
Originally published at Sears: A Case Study in Business Failure | Columbia Business School For years, Mark Cohen ’71 warned that Sears was doomed. An insider-turned-critic, Cohen once served as chief marketing officer and president of softlines for Sears and as chairman and CEO of Sears Canada from 2001 to 2004. But he became a…
Say ‘Goodbye’ to the store that introduced the department store credit card in Yucatán
After 72 years of welcoming Yucatecan families and fulfilling wishes in the form of gifts, clothing, footwear and household goods, the iconic Sears Centro store closed its doors permanently on January 31st. This is the first store to introduce the department store credit card in Yucatán , to provide easier payment options for purchasing products….
Why is Sears so successful in Mexico despite its failure in the US?
Why, if they have the same name, has the network declared bankruptcy in the United States, while in Mexico it’s experiencing one of its best moments? Sears , the iconic chain that once led the United States’ shopping mall market, filed for bankruptcy in 2018. By November 2021, it had closed its last store in its…
1966 Sears Excellence Award
Recently, the presentation of a Sears Symbol of Excellence was made to your division. At that time, it was physically impossible to have everyone present who was responsible for attaining this award. Today, speaking for Jim Reeves, the national senior buyer of combination and wringer washers, and for myself, I would like to take advantage…
2019: Sears warehouse closing; 121 to lose jobs
HANOVER TWP. — Sears will close its warehouse in Hanover Township, leaving 121 employees out of work. That’s according to a Worker Adjustment and Retraining Notification Act (WARN) notice filed with the state Department of Labor & Industry. The layoffs will be effective March 29, the filing states, and the reason listed is closure. A…
The Employee-Customer-Profit Chain at Sears
It is no longer news that over the past five years, Sears, Roebuck and Company has radically changed the way it does business and dramatically improved its financial results. Much has been written about the Sears turnaround, detailing the company’s strategic shifts and its transition from big losses to big profits. But the Sears transformation…